The caring window cleaners – why we don’t charge after bereavement

Over the years, we have got to know a lot of our window cleaning customers really well.  So when they suffer a loss, we like to our little bit to help.

Nothing can compensate for a death in the family – we know that.  But we also know that at such a difficult time, the last thing our customers want is to be chased for a window cleaning bill.  We know they really have got more pressing things on their minds, so we do the very little we can to try and ease their stress, just a tiny bit.

                                                  

So we don’t charge for our waterfed pole window cleaning service when we know there has been a death in the immediate family.  We know it’s not much, but it’s important to us to deliver a great service, and part of delivering a great service – in our view – is being caring, even when you’re only there to clean the windows.

We hope you never have to take us up on this offer, but we offer it readily to all our customers who suffer a bereavement.

For sparkling windows that stay cleaner for longer, call 0845 4749107

or register online to qualify for a 10% discount off your first window clean.

Boosting profit for businesses with efficient window cleaning

Waterfed Pole Window Cleaning UK is helping businesses across Kent, Sussex and Surrey improve their profit margin by bringing down their costs with our efficient window cleaning service.  Here’s how.

We’re business people too; we understand that it’s all about the bottom line.  And we improve that bottom line by reducing the costs of businesses in the South East.  How do we do it?  Simple:

1.       Windows stay cleaner for longer when we wash them with our waterfed pole window cleaning system, because we clean the frames before we clean the panes, meaning there is no lingering dirt to be washed over the windows by the first rains.

2.       We bring commercial window cleaning rates down by working more effectively.  Because we don’t have to keep moving ladders and carrying buckets of water up and down them, we can work faster and more efficiently.  So we can offer more competitive rates than conventional window cleaners.  We were recently asked to take over a large commercial building: it had taken the previous window cleaners two people, working flat out for five days.  We sent one person – and he finished in two days! 

When you see how efficient the waterfed pole window cleaning system is, you’ll understand how we can charge such competitive rates.

For a sparkling window-cleaning service that will help boost your business’s profit margin,

call 0845 4749107 or register online to qualify for a 10% discount off your first window clean.

Looking after the elderly – our window-cleaning services for care homes

We’re proud to be doing our bit to improve the quality of life for the elderly across Kent, Sussex and Surrey.  How are we doing it?  By bringing sunshine into their lives!

It’s often the small things that make the biggest difference.  And our window cleaning is one of those small differences that add up to improve the quality of life of people living in care homes and nursing homes across Kent, Sussex and Surrey.

The gleaming windows that we achieve with our waterfed pole window cleaning system mean the elderly residents can really enjoy the outdoors, even when they can no longer get outside themselves.  They can see the changing seasons and feel more connected to the wider world.

The waterfed pole system keeps windows cleaner for longer because we wash the frames before we do the panes, meaning there is no residual dirt to run onto the glass with the first rains.  And the combination of soft brushes and pure water means there is no detergent to leave nasty streaks behind.

Plus, because we are CRB checked and Kent Trading Standards accredited, the care home and nursing home managers can have every confidence that we are safe contractors.  And, if that wasn’t enough, our sunny faces are enough to make even the most curmudgeonly Victor Meldrew smile!

If you work in a care home or nursing home in Kent, Sussex or Surrey, we’d love to bring sunshine back into the lives of the residents!

For sparkling windows that stay cleaner for longer, call 0845 4749107 or register online to qualify for a 10% discount off your first window clean.

Protecting your privacy: we we’re the discreet window cleaning service

“You know what I like best about Shidan and his team?  They don’t suddenly appear at the window when you step out of the shower.  That used to happen all the time with the old lot.  I like that this lot stay on the ground and can’t see what’s going on upstairs.”

That’s what the 16-year-old daughter of one our customers told her recently.  And she’s right: we keep our feet firmly on the ground.  Our extendable window-cleaning poles mean we can clean windows up to six storeys high, but we’ll never pop up unexpectedly. 

We always knock on the door to let you know that we are doing your windows, so if you’re in, you know not to take risks on the ground floor.  But what happens on the upper storeys, stays on the upper storeys!

So if you’ve ever been disturbed unexpectedly by your window cleaner, it may be time to consider swapping to Waterfed Pole Window Cleaning.  Not only will we protect your privacy, we don’t use dirty water and dirtier rags – just pure water to gently bring the sparkle back to your windows.  And our windows stay cleaner for longer, because we clean the panes before we clean the frames.

Fabulously clean windows and discretion guaranteed – it’s the perfect solution for windows in Kent, Sussex and Surrey!

For sparkling windows that stay cleaner for longer, call 0845 4749107

or register online to qualify for a 10% discount off your first window clean.

When mistakes happen: why our window cleaners are insured for up to £5 million

It’s a fact of life that accidents happen.  But with Waterfed Pole Window Cleaning UK, you have the reassurance that – no matter what happens – we’ve got it covered. 

Waterfed pole window cleaning is the safe window cleaning option.  There are no ladders to fall off,   go through windows or drop on conservatory roofs.  Plus all of our window cleaners are trained in relevant health and safety procedures to make sure they take the utmost care of themselves, our equipment and your property.

But we’d be silly if we thought that meant that mistakes and accidents can never happen.  So that’s why we don’t take any risks: we have full public liability insurance up to £5 million, so if we did have an accident on your property that was our fault, we are fully covered.

So when we come to clean your windows – wherever you are in Kent, Sussex or Surrey – you can rest assured that our professional service means you have nothing to worry about.  The only thing for you to do, is to enjoy your sparkling windows that stay cleaner for longer, because we clean the frames before we clean the panes, meaning there is no residual dirt to be washed onto the panes the first time it rains. 

A great window cleaning service and complete peace of mind – what more could you ask for?

For sparkling windows that stay cleaner for longer, call 0845 4749107

or register online to qualify for a 10% discount off your first window clean.

Safety first: why waterfed pole window cleaning is the safe window cleaning solution

Cleaning windows six storeys up used to be a risky business – until waterfed pole window cleaning created a safer option.

There’s nothing simple about balancing on a ladder, washing a window six storeys up: it’s inherently risky.  In fact, anything involving ladders is risky: 45 people died falling from ladders in 2013, according to the Office for National Statistics.  Then there are all the less serious accidents: ladders going through windows, damaging conservatory roofs, buckets being dropped from ladders…

Unfortunately there are too many variables in which ladders can be involved in accidents!  That’s why we don’t like them and why we decided to abandon them for the waterfed pole window cleaning system. 

The extendable poles mean we can reach up to six storeys while still keeping our feet firmly on the ground.  What’s more, the waterfed pole window cleaning system gives a much better finish than traditional window cleaning methods.  There is no detergent, buckets of murky water or dirty rags: just pure, filtered water applied with soft brushes to leave sparkling windows.  And, as we clean the frames before we wash the panes, there is no residual dirt to be washed back onto the windows by the first rain, so the windows stay cleaner for longer.

A safe service and a great finish – everything you’ve ever wanted from your window cleaner!

For sparkling windows that stay cleaner for longer, call 0845 4749107

or register online to qualify for a 10% discount off your first window clean.

Why waterfed pole window cleaning is the right option for gardeners

As the green shoots of spring burst forth, waterfed pole window cleaning offers the best option for gardeners who want to protect their young plants.

As we do our window-cleaning rounds in Kent, Sussex and Surrey, we’re noticing more and more eager gardeners venturing out in their wellies and gloves to help their gardens get into shape for the warm months ahead.  And for all of you gardeners, we have some great news:

Waterfed pole window cleaning is the best way of cleaning your windows without damaging your garden.

Traditional window cleaning involves propping a ladder up against the wall to reach the upper stories: all too often the legs of the ladder damage the tender young plants at the base of the wall.  Plus the detergents can run off into the flower beds below, polluting the soil.

But with waterfed pole window cleaning, there are no ladders.  We keep our feet firmly on the ground: using extendable poles that can reach up to six stories, soft brushes and pure, filtered water, we gently clean the windows to leave no smears and no damaged plants.  And, because we don’t use detergents, there are no chemicals to run off into your flower beds and pollute the ground. 

NO smears

NO damaged plants

NO polluting chemicals

Just fantastic, sparkling windows that stay cleaner for longer, meaning you can admire your gardening handiwork through your gleaming windows.

For a sparkling window-cleaning service that won’t damage your plants, call 0845 4749107

or register online to qualify for a 10% discount off your first window clean.

How to get smear-free windows

Now that the sun is getting lower in the sky, it shows up every smear and streak as is it shines in through your windows.

Blistering Summer sun can, bizarrely, be kinder to dirty windows than the lazy sun of Autumn.  High in the sky, the summer sun dazzles its way into our homes, blinding us to less-than-perfect window washes.  But when the sun starts filtering into our homes at a more direct angle, every blemish becomes obvious.

So after you’ve folded up the beach towels and packed away your picnic hamper, it’s more important than ever to get a great finish on your windows.  And the best finish is achieved with the waterfed pole window cleaning system.  Using only pure, filtered water and gentle brushes to lift the dirt, we clean the frames before we clean the windows, meaning your windows stay cleaner for longer.  And with no detergent or squeegees, we leave no smears.  Just sparkling, clean windows.  So wherever you are in Kent, Sussex of Surrey, we guarantee smear-free windows.

 Say hello to Autumn.  Say hello to fabulous clean windows!

Contactus now for your free quotation.

In safe hands

We all want know we are in safe hands, which is why I am proud to be CRB checked.

When we invite tradespeople into our homes or work places, we want to know we are in safe hands.  One way is to check professional accreditation.  Another is to ask if they are CRB checked. 

It’s not a requirement for tradespeople and most won’t be.  In fact, generally only those who work in sensitive areas, such as schools, will have been through the process.  That’s how I can to be checked against the Criminal Records Bureau: when Waterfed Pole Window Cleaning won the contract to clean the windows at Belmarsh Prison it was a condition of the job.  After all, it probably wouldn’t be a great plan to invite an ex-con to clean the windows of a Category A prison.

But I’m glad I went through the process.  Having the all-clear from the CRB means I can offer my services confidently to schools, hospitals and other public services.  It also means I can offer all my clients an additional bit of peace of mind.

So ask to see my CRB certificate.  I won’t be insulted. 

After all, you have a right to feel secure at home and work.

Old wives' tales

Is vinegar really a good way to get your windows clean?  Can you get the best results with newspaper?  We put those old wives’ tales to the test.

Pick up any tips and wrinkles book and they’ll insist that nothing gets windows cleaner than vinegar or newspaper.  And they have a point.  Diluted vinegar (and a heavy dollop of elbow grease) or newspaper (and a heavier dollop of elbow grease) are pretty effective at getting windows clean.  But the problem with these old wives’ tales is that they are from olden times.  Yes, if you have nothing better, diluted vinegar or newspaper will get you reasonable results – often better than you’ll get with detergent and a cloth.  But when the sun shines you will still be able to see all the marks where you have rubbed.

But the 21^st century is not the place for these old wives, or even desperate housewives.  The 21^st century offers something much better, which means the old wives’ tales are destined to be reduced to mere folklore.  And that’s Waterfed Pole WindowCleaning.  Even the best balsamic can’t compete with the sparkle achieved by pure water and gentle brushes.  And it doesn’t matter whether you use a tabloid or the FT, you won’t get the long-lasting results that you get from gently washing the frames before you clean the panes.

So if a bird leaves an unwelcome greeting card on your window and I’m not due to visit again for a few weeks, by all means resort to emergency measures.  But for clean windows that stay clean, leave the old wives’ tales in the history books and embrace the Waterfed Pole Window Cleaning revolution!

TLC for those of mature years

Cleaning windows across Kent, Sussex and Surrey, I have the privilege of visiting some truly beautiful homes.  This is an historic part of the country, with architecture to match.

Unfortunately, the older a property, the more high maintenance it is.  Those beautiful sash windows rattle in the winds.  The deep chimneys need regular cleaning.  And those mellow bricks all too often need re-pointing and retying to stop them from collapsing.

If you are the owner of an older property, you will know that modern technologies are often incompatible.  They can be too harsh and abrasive for natural materials. 

Fortunately, that’s not true of Waterfed Pole WindowCleaning.  The action of the pure water and the soft bristles is gentle enough for even the oldest of window surrounds, whether lead, wood or putty.  We can clean your frames as well as we can modern PVC window surrounds to give you the same sparkling windows that stay cleaner for longer.

If your windows need some special TLC, give us a call on 01322 293831 for a free quote.

We’ll be happy to discuss how we look after mature properties. 

Checking out the competition

I’ve been writing about Waterfed Pole Window Cleaning for a while.  But I have to share a little secret.  We are not the only window cleaners using the system.  It is a great system, and others have cottoned onto it.  But even the best of systems can fall down when corners are cut.  So here’s how to find out if the window cleaner who has approached you is going to get the best results for you.

There are some simple questions you can ask that will tell you if they are using the Waterfed Pole Window Cleaning system properly, or if they are taking shortcuts that will mean a less-than-brilliant service.

How often do they change the filters?  The filters need to be checked at least once a week to make sure the system is purifying the water properly to get your windows truly clean.

How often do they check the quality of the water?  The water purity needs checking very week to get the best results, and the filters changed accordingly.

In what order do they clean the windows?  If they’re not cleaning the frames before the panes, the moment it rains your windows will get dirty again. 

There’s only one Waterfed Pole Window Cleaning system.  But not everyone using it is following the training as they should.  Make sure you ask the right questions to get the best results. 

Under pressure

We’re all under pressure these days.  Under pressure from rising prices.  Under pressure to look younger for longer.  Under pressure to make less money go further.

But there’s one area where you don’t need to be under pressure.  And that’s when it comes to getting your windows clean. 

A lot of people guess that with the Waterfed Pole Window Cleaning system, we have to use water at high pressure to enable us to clean windows up to six storeys high without leaving the ground.  I’ve had endless discussions with customers about this: “Of course you need high pressure!” they tell me.  “Otherwise you couldn’t get the water pumped all the way up to sixstoreys.”

But we don’t.  The Waterfed Pole Window Cleaning system uses water at the same pressure as rain.  Any stronger, and we’d risk damaging your windows. But at the same pressure as rain, it’s the perfect amount of gentle force to ease all the accumulated grime off your windows to leave them sparkling.

So if you’re feeling under pressure, relax!  Gentle pressure is all you need.

Providing quality for less

We all like our money to go further.  But very often saving money means compromising on quality.  So isn’t it great when you get a better product or service for less? 

Lots of companies promise more for less.  But I’m going to demonstrate to you why we really do deliver more for less. 

One of the larger buildings for which I have the contract for window cleaning is Belmarsh Prison.  Previously, the windows were cleaned by traditional window cleaners.  It took two of them, using ladders and buckets, 20 days to clean all the windows.  That’s 40 full working days. 

When Waterfed Pole Window Cleaning took over the contract, we instantly saved the prison service time and money.  If you don’t have to keep moving ladders, climbing up ladders and balancing at the top of ladders, you can clean a lot more windows in a lot less time.  A staggeringly lot more.  In a staggeringly smaller amount of time.  The total amount of time it takes us to clean the windows at Belmarsh? 1 person, 5 days.

That’s 5 working days compared to 40 working days.

What’s more, using the pure water system of Waterfed Pole Window Cleaning, those prison windows are cleaner than even before and they stay cleaner for longer.

If you like to get more for less, give us a call now!

01322 293831

Pane sailing

Picture a chocolate-box cottage.  Perhaps with a thatched roof, ivy climbing up the wall and those romantic, leaded windows.  It's traditional England at its best, right? 

Yes - until the bills start coming in.  Then you discover that the thatch needs replacing every ten years, the ivy is pulling the walls down and your window cleaner charges you more than twice as much your neighbours because all the those tiny lead-panes are so fiddly.

If you're lucky enough to live in the kind of home that most of us only get to dream about, I have some good news for you.  Whether it's an idyllic cottage, a traditional farmhouse or a Georgian town house, I can help with one of your bills.  I can't do anything about the rising damp, wood worm or sagging walls.  But I can bring down the cost of your window cleaning.

And that's not just because I am a nice guy (although I am a very nice guy!).  But with Waterfed Pole Window Cleaning, it doesn't matter how many panes your window has.  All that matters is the size and number of windows. You see, traditional window cleaners have to charge more because it's more fiddly getting their squeegees into all the corners of small panes; with really tiny panes they even have to resort to wiping each one individually with a cloth.  But the bristles of the Waterfed Pole Window Cleaning brushes can gently reach into all the nooks and crannies without taking any longer.  What's more, the bristles are so soft, they're safe for all windows, no matter how delicate the materials.

So if you live in my dream home, I'd be delighted to visit and save you some pennies  - and I'll give you some amazingly clean windows as well. 

Proud to be an animal lover

As a nation we have a reputation for being animal lovers. Dotty about dogs. Crazy about cats. Soppy about  small furry things. Which is why I'm proud to be an animal-friendly window cleaner.

Maybe you didn't know there was any other kind. Maybe your window cleaner always tickles your pooch behind the ears. But being a friend to animals is different from being animal friendly.

It's the pure water of the Waterfed Pole Window Cleaning system that makes me animal friendly. Traditional window cleaners with their buckets and squeegees rely on detergent to get the windows clean. And detergent is bad for animals: it pollutes the water system, which in turn harms animals.  Our pure water keeps the water system - as well as your windows - clean.  And clean water is the starting point for healthy, happy animals.  

So if you're an animal lover, you need to make sure your window cleaner is animal friendly. At Waterfed PoleWindow Cleaning we are proud to say we do our bit to keep animals healthy and happy.