When mistakes happen: why our window cleaners are insured for up to £5 million

It’s a fact of life that accidents happen.  But with Waterfed Pole Window Cleaning UK, you have the reassurance that – no matter what happens – we’ve got it covered. 

Waterfed pole window cleaning is the safe window cleaning option.  There are no ladders to fall off,   go through windows or drop on conservatory roofs.  Plus all of our window cleaners are trained in relevant health and safety procedures to make sure they take the utmost care of themselves, our equipment and your property.

But we’d be silly if we thought that meant that mistakes and accidents can never happen.  So that’s why we don’t take any risks: we have full public liability insurance up to £5 million, so if we did have an accident on your property that was our fault, we are fully covered.

So when we come to clean your windows – wherever you are in Kent, Sussex or Surrey – you can rest assured that our professional service means you have nothing to worry about.  The only thing for you to do, is to enjoy your sparkling windows that stay cleaner for longer, because we clean the frames before we clean the panes, meaning there is no residual dirt to be washed onto the panes the first time it rains. 

A great window cleaning service and complete peace of mind – what more could you ask for?

For sparkling windows that stay cleaner for longer, call 0845 4749107

or register online to qualify for a 10% discount off your first window clean.

Proud to be professional window cleaners

Window cleaners don’t have a reputation for being professional.  We’re proud to buck the trend.

We are aware that a lot of window cleaners give the trade a bad name. They are door knockers, who take work as and when it suits them.  They say they’ll come back in a month, and then fail to show.  And often their only competitive edge is price.  And you know what they say: pay peanuts, get monkeys.  Or, in the case of window cleaning, get smeary windows that will be dirty again very soon.

At Waterfed Pole Window Cleaning UK we are proud to be different.  We call ourselves professional window cleaners because we are.  We do an excellent job, using the best equipment available.  We turn up when we say we will.  We have full public liability insurance, to protect both us and you.  We offer our customers the security of full Criminal Records Bureau checks, so they know they can trust us.  And we spend our time building up a relationship with our customers to make sure we deliver the service they want.

We don’t use the word professional lightly. 

It underpins everything we do. 

If you’re fed up with amateur window cleaners in Kent, Sussex or Surrey,

contact us for a truly professional window cleaning service.

Why you need a window cleaner with full insurance

Risk is an unavoidable part of life.  There probably isn’t a job on the planet that doesn’t involve some form of risk.  But when tradespeople come into your house or office, that risk is brought home to you.  So you need to know that tradespeople who carry out work on your property have proper insurance.

Most window cleaners will tell you they have insurance (if they can’t show you their insurance certificate don’t even think about taking them on!).  But the devil is in the detail.  There are insurance policies, and there are insurance policies.

A policy with a £500,000 limit per claim is useless to you if your home is worth more than that – and let’s face it, even modest houses in Kent, Sussex and Surrey top the £500,000 mark.  A policy that doesn’t insure the window your cleaner is working on, is next to useless – yet surprisingly many of them exclude windows while they are being cleaned.  Even worse are the policies that don’t cover injury to people.

At Waterfed Pole Window Cleaning we want our customers to feel safe in their own homes and places of work.  That’s why our work is backed by a premium insurance policy.  Our public liability cover has an upper limit of £5million, covering even the most luxurious homes.  We have scoured the small print to make sure we are covered if we accidentally break a window while cleaning it (it hasn’t happened yet, but we prefer to be safe than sorry).  And we insist on cover for injury to property and people.

We insist on the best insurance available 

because we want our customers to feel as safe as houses.

 Click here for a no-obligation window cleaning quotation.